Our Team

Carolyn St. Andre
Carolyn St. Andre
Carolyn St. Andre is the Administrative and Technical Specialist for the Western Mass CIT-TTAC, with her Bachelor’s degree in Toxicology and Criminal Justice from Northeastern University. Carolyn began her exposure to the field of law enforcement as an intern with the Boston Police Crime Lab and then at South Hadley Police Department as a dispatcher. Carolyn shifted towards medical research, and has been with the Mandell Center for Multiple Sclerosis in Hartford, CT for 12 years. Her research focus is in medical record abstraction and data management.
Sergeant Michael Pollender
Sergeant Michael Pollender
Sergeant Michael Pollender is a 22 year veteran of the South Hadley Police Department. He is currently assigned as the Law Enforcement Supervisor to both the South Hadley Police Department's Crisis Intervention Team as well as providing supervision to the Western Mass CIT-TTAC.
Monica Bellucci
Monica Bellucci
Monica Bellucci is the clinical coordinator for the Western Mass CIT-TTAC. Monica is a Licensed Mental Health Counselor specializing in trauma & trauma informed treatment. She has worked in disaster relief, crisis, hospitals and special education school settings specializing in social emotional and behavioral youths, developmental delays populations. Throughout her years of work experience and across all different populations and demographics she has focused on working with individuals in acute situations to de-escalate, communicate and connect to help ensure individuals feelings of safety and increase the likelihood of success and compliance.